Eeve is an innovative multi-channel conversational marketing platform. It is customizable according to business interactions and based on Eeve.ai’s artificial intelligence through which it connects with end users, companies and users.
As a key of development for small and large companies, Eeve’s applications are potentially infinite and they have already been proven to give rise to tangible results.
What it can do
Eeve has already been trained with millions of lemmas and concepts: in this way users can interact with it using natural language (open conversational language), Eeve will understand the concept and the intention expressed by the user and will answer him with the most relevant output (e.g. the requested information, booking an appointment, purchasing a product, downloading an offer/etc).
Eeve is a proprietary Artificial Intelligence technology with graph structure developed in-house and winner of several international awards
Shared knowledge base
Eeve over the years has been trained with millions of concepts that form a knowledge base that can be customized and that is shared with all client companies and users.
A self-learning AI model
Eeve is able to improve its performance thanks to the interactions with the users, through which it learns new concepts that become part of its shared knowledge base.
Eeve understands what the user wants to communicate and their intentions regardless of the words used and is able to return the most relevant output.
In addition, if the user needs to communicate directly with a human operator, through the "handoff" tool, Eeve is able to pass the conversation to a physical person, who will be alerted and can take over the dialogue.
TALKS TO YOU
The user can communicate with Eeve through the method that is most congenial to him/her:
- typing or talking to the chat (taxt/voice chat)
- talking on the phone
- talking and interacting with the avatar
Chat, phone and avatar represent the communication channels between the user and Eeve and each of them guarantees the same functionalities and the same level of service.
The Avatar, connected to Eeve's neural network, is installable on websites, totems and downloadable via app and allows to interact with users through the desired voice and human likeness in a proactive and personalized way based on business objectives, allowing customers to live a vivid and multisensory experience.
Eeve is able to convey users who interact with it within conversational flows in which it collects their personal data or data of interest to the company.These data converge within a profiled database available to the company, which then will have a market analysis of its customers always updated and can use them for subsequent marketing actions.
KNOWS WHAT YOU WANT
Thanks to Eeve Delivery, the relationship between companies wishing to offer their products with home delivery or take away and their users is disintermediated, as orders will be placed directly on the company's website or social networks.
With Intelligence Search, the user will be able to dialogue with his AI Virtual Personal Shopper inside the e-commerce, who will recommend the best products based on his requests, making the purchasing process finally active and dynamic.